2007-04-02 23:30:07
Managing documentation and support requests and collaborating effectively are difficult tasks for many organizations. Most companies have separate systems to track customer information, handle support, and manage a general knowledge base, but when someone needs a 360-degree view of a project, or needs to find all of the information on a client, the task can be next to impossible. Why not glue all of your separate systems together using wiki software? 

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