2008-09-26 03:30:03
One of the most frustrating aspects of open source but commercially supported software is that it takes many orders of magnitude of freebie customers to attain a base of core customers who will pay for a glorified product with commercial-grade installation and ongoing tech support. There is always a temptation to try to monetize the vast installed base of users who are making use of the so-called development or community editions of programs. But Red Hat isn't going for it. 

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