2008-01-25 22:30:02
When you hear the phrase 'official support,' what comes to mind? Informative user manuals? A well-staffed call center? But what makes it 'official' ? This is the second item on my Top 10 List of Linux FUD patterns: the lack of 'official' Linux support. The goal of FUD based on this notion is a mixture of fear and uncertainty, to make you believe that using Linux means having no place to turn when a problem occurs. 

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